Frequently asked questions.
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$225 for a 50 minute session or $123.45 out of pocket with a valid Mental Health Care Plan. As of October 1st 2026, fees will increase to $230 ($128.45 out of pocket).
To see recommended service fee for General Psychologists, click here.
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With a valid Mental Health Care Plan from your GP, a Medicare rebate of $101.95 applies for up to 10 psychology sessions per calendar year. These reset on January 1st.
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No, this is not essential. You may self refer or claim through your private health insurance if you have extras
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To keep therapy accessible, I offer a small handful of Bulk Billing spots per intake. These are currently full. Concession rates ($195) are available for full time university students or those with a valid health care card/pensioners. Please get in touch to enquire about this.
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Yes. Diandra works with NDIS participants (self managed or plan managed) and clients who have funding through the Transport Accident Commission (TAC).
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Emergency or crisis management
Reports for court, academic exemption or insurance purposes.
Work Safe
Victims of Crime
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Mondays (10am - 6pm) and Wednesdays (11am - 7pm)
There may be occasions where I can offer appointments outside of these time windows though this will be by appointment only and pending availability
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I understand life happens and things can get in the way of you attending your session. I aim to avoid charging fees where possible and provide appointment reminders via email with ample notice to help you manage your booking. Cancellation fees are necessary to compensate for time reserved specifically for you.
Standard Cancellation Fees
Non-attendance or same-day cancellation: Full session fee applies.
Cancellation with less than 24 business hours’ notice (1 business day): half of the session fee
Monday appointments: notice must be given by the same time of your scheduled appointment on the Friday before, otherwise a cancellation fee ($112.50) will apply.
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